Are you passionate about hospitality and ready to take on a leadership role where you can make a real difference? Our client is seeking an experienced Hospitality Manager to revolutionise their in-house catering service, ensuring exceptional service for employees and customers alike.
This is your chance to combine leadership, operational excellence, and creativity to deliver a top-quality hospitality experience across their coffee shop, salad bar, and canteen.
Key Responsibilities:
- Inspire & Motivate: Lead and energise a dedicated team to provide exceptional service with a welcoming smile.
- Oversee Operations: Ensure daily tasks are executed seamlessly, delivering outstanding customer service at all touchpoints.
- Health & Safety Compliance: Maintain rigorous standards for food and cleaning processes, adhering to all Health & Safety regulations.
- Team Management: Create and manage staff rotas to ensure optimal coverage across all service areas.
- Budget & Cost Management: Assist with budgeting, track revenue and expenses, and monitor food and drink costs to maintain financial efficiency.
- Menu Excellence: Work alongside chefs to provide high-quality food menus and innovative offerings.
- Brand Presence: Manage and promote the hospitality service using communication platforms like TV displays and campus announcements.
- Event Coordination: Assist in planning and organising customer-focused events to enhance engagement.
What You Need to Succeed:
- Experience: Proven leadership in the hospitality industry, with a track record of delivering excellent service.
- Passion for Hospitality: A commitment to creating a welcoming environment and fostering a positive team culture.
- Organisation: Ability to manage multiple tasks and thrive during busy service times.
- Team Leadership: Strong skills in managing and motivating a team, while building strong relationships with staff and customers.
- Financial Savvy: Experience in budgeting, cost management, and monitoring financial performance.
This is an exciting opportunity to take ownership of a hospitality service, inspiring a team and elevating the customer experience. If you’re ready to bring your passion and expertise to a role where you can truly make an impact, we’d love to hear from you!